Over 15 years of blogging about emerging technology

I’ve been exploring, reflecting on, and writing about the future of technology for many years, with a dedicated blog since 2010. My focus goes beyond immersive technology—delving into topics like facial recognition, AI, wearables, IoT, blockchain, and the interconnectedness of these innovations. My work examines their convergence and the direction they’re taking us.

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February 26, 2011/

I love the concept of augmented reality. I mean, isn’t watching Avatar in 3D Imax so much better than the gray reality when you come home to look at your walls?

Don’t you love the colors! – and can’t you feel your muscles twitching as you mentally jump from psychedelically colored palm frond to palm frond along with the Navi?  When I got home after the movie, all I could do is stare at my (boring) walls and wonder “where are my white floating squids?” Uch. Reality is tough, gray, cold – well, “real”.

But seriously, I think augmented reality has the potential to be the next mass (and I mean, MASS) addiction after social networking.

Currently every discussion around it seems to focus on the information it will bring…as interesting as it would be to have directions overlaid onto my wanderings (directly into my retina, or indeed – the optic nerve at some point) I think another obvious application is more akin to gaming in nature.

Your neighbors, the Smiths.

Imagine you’re just in one of those moods, and instead of having to look at all the “regular” faces you pass on the street (gray, dour) you could instead decide that today is “sea monkey day”. Seriously, you’re in the mood for sea monkeys. So you program your “sea monkey setting” into your yet-to-be-determined data input module and voila! Everyone has a sea monkey head.

It’s the ultimate version of beer goggles.

The program could generate facial differences by interpolating from real faces, or by pulling data from various public profiles (the sentiment analysis of your current Facebook status interpolates: “bad mood”) and an unhappy (but potentially, comical) Sea Monkey face is projected. Etc. etc. You get the picture.

An additional idea would be being able to set your own markers so that AR programs interpret your data in a certain way that day. In a flirty mood / want to chat? Advertise with a certain color (how about, green face = available). We could color code the world and communicate without any words at all. After all, if our information from a wide variety of sources is going to be broadcast anyway (ref: http://lindaricci.com/01/04/not-just-a-pretty-face), why not control what we put out there in this way?

This could be seriously addictive. And seriously lucrative from an entertainment merchandising standpoint. Think about it: Now I don't have to just leave the Navi behind when I get home, I can superimpose licensed Navi images on my whole day. All I need is some giant pond fronds (why not my office chair??)

It makes sense as part of the “personalization” trend: everyone wants (information) how they want it, in the way they want it. How difficult is it to imagine that this will also include superimposing our own desires for what “reality” will look like that day?

Once it happens would you ever go back to just seeing things the way they “are”?  I don’t think so.

January 4, 2011/
I'm fascinated with the potential for visual search a la Google Goggles. It's one of the newest ways to search and at the forefront of the next generation: it allows you to search from your cell phone by snapping a picture, and returns information about the building, object, business, etc. (true augmented reality). I first used it when passing a historic building, and was curious about it. My friend pulled out his phone, snapped a picture, and voila! - information about what it was, the architect, date and style, etc. So neat that I think I actually squealed. I've since used it again, with various success. It's definitely still an emerging technology, but over time the database of images and capabilities will improve. Want more info on a product? Take a picture. Need info about a business? Photograph the storefront. Put simply, this thing packs some serious power, and its capabilities stretch far. I personally think when it does improve (along with voice interactive software) it will become as indispensable to everyday life as cell phones, texting, and search engines have become. But then I started thinking about eventual convergences, and the inevitable trajectory it will take: integration with facial recognition software and other data points. Facial recognition software has had a huge influx of cash and interest since 9/11 for security reasons. It's here, it's improving, and pretty soon anonymity will be completely obsolete, if it's not already - at least to the companies who use it to scan airport passengers, law enforcement, and others who have made it a goal. We live in an era where an overwhelming amount of data exists on each of us, from our social networking connections and comments, to our shopping habits at the supermarket. Cell phone usage, online searches, cookies on sites visited, credit card purchases - all of these create data which builds a picture of who we are. But currently, these are still siloed. The grocery store isn't matching your checkout purchases with your Pandora list and identifying friends of yours on Twitter who are most likely to share your taste, then using the data to target them with advertising. One of these days, though, facial recognition software will be one of the links connecting the dots between who you are with other data points such as your FB profile, and your Pandora list. At that point, if someone wants to know who that cute guy sitting at the next table is all they will have to do is take his picture - and know who he is, what music he likes, his address (courtesy of whitepages.com), books he's bought (thanks to amazon.com), his house value (zillow.com), online subscriptions, health risks based on his grocery purchases, etc etc. Spokeo.com and a few others are baby steps towards data aggregation - crude, often incorrect, and using identifiers which are imprecise, but it is the next logical step in data mining: analysis crossing across collection points, as opposed to little ponds. This scenario - inevitable as it is - obviously has many potential pitfalls. It's great for companies (I'd advise anyone with a talent for numbers to consider a career in data modeling!), but is a mixed bag for consumers. The privacy issues are obvious, but those aside, the personalization that the market increasingly is demanding is impossible without data mining and developing good predictive capabilities. On the one hand people are uncomfortable with their data being gathered (not like this wasn't always happening -- it's just more extensive now), and on the other, good data mining will ensure that people are targeted with offers and services that are interesting and relevant to them. It's a teetering tightrope walk. As a business strategist / consultant, I work with clients to develop strategies to take advantage of all that is legal, effective, and (personally) always try to do so with integrity. As consumers we should be trying to influence privacy legislation, to ensure that this future is one that not only makes our lives easier, but does so safely. The challenge is that data knows no national boundaries, so what effect will legislation be able to have? I don't have the answer, only want to add to the discussion.

January 3, 2011/
Happy 2011 to everyone! I've been woefully bad at posting blog entries these last few weeks - largely due to preparation for moving across the country - which doesn't at all mean that I haven't been noticing trends and connecting dots while taping yet another box. 2010 was a dizzying year on many fronts and I think people are weary on many levels. The economy has consistently stayed slow, wave after wave of corruption has been uncovered, the "war" in the Middle East drags on, and domestic rhetoric increasingly has overtones of a civil war. Panic and fear mongering in the media have added a huge amount of fuel to a fire which was already there, and a natural reaction to all of this is a desire to retrench, to return to comfort. This is about as far from the optimistic forward thinking 1960s as a society can get. People are tired. One way I think this is being reflected is a trend towards Social Networking fatigue. People left and right seem to have reached their limit of "connecting" and the latest cool thing to be doing is actually cutting back on connections, and being more selective. We've taken to social networking with the wide eyed enthusiasm of a child, tasting, testing, and now want to reframe it to suit our own personal needs, which means only interacting with those with whom we share a real connection. Facebook in particular suffers from being too "mass" and not enough personalization to meet those needs. There is - without extensive paying attention to tweaking - only one way to "connect"; your bff shares the same level of connection as the friend of a friend of a friend who reached out because of one comment you made. You also kind of know something's jumped the shark, to use what is no doubt an antiquated phrase, when McDonald's has a grandmother talking about your Facebook comment and using the phrase "l-o-l-ing" in their radio spot. Junior is going to need a place to talk to their own friends, and Mom and Dad might want to enjoy an off color joke. Along the same lines, the digital world is increasingly acting like an ancient Greek Hydra: as soon as you reset your FB privacy settings yet again to combat a new default they've implemented, another service or problem comes to light. Twitter, for example, on 10/10/2010 agreed with the US government to archive all tweets not deleted within 23 weeks; in other words, everything you've ever said - in a heated moment, in reaction, anything, will be permamently stored. For what purpose? Who knows. I can only guess it's in reaction to some purported anti terrorist BS, where all data is stored so that at some future time if they need some out of context statement to point to it can be dug up.

It's particularly scary since in social media very few comments are made as stand alones, so taken out of context are sort of like Rorschach tests; the meaning can be twisted to any way necessary.

As a result of all these reasons (and more), I think this is the year when we'll see a splintering / fragmentation of social networking as a result. Smaller sites that are tailored to the needs of specific groups will spring up and people will use each to fill a different need. I also think private (closed / high walled) groups will emerge. Along with the rise of "privacy services" - companies who monitor and manage your digital identity. Staying on top of monitoring and actively managing your online persona is extremely time consuming, pretty soon people will be outsourcing it - as they already do with identity protection services like LifeLock etc. If these type of services are not actively looking to move into this space, they should be. All of this will also lead to the need for cross social networking sites apps; a "Trillian" type of application which will connect multiple social networking services - eliminating the value of each destination url (eg Facebook.com) since these will be a generic supplier of connectivity, while the interface will be the Trillian-type app. This will also eliminate the barrier to exit for users of FB, which is currently the 800lb gorilla of the social networking sites in the US (not as much in other parts of the world, where Orkut and some others dominate). If it's invisible to you, the user, which social networking site your friends are using, then loyalty to one or the other won't be necessary. It will also completely dilute the value of FB. Personally if I were Mark Zuckerberg - man of the year regardless - I'd sell off many, many shares before this inevitability happens. So, with a nod to Greta, I predict 2011 will be the year of "I vant to be left alone!"

December 7, 2010/
I'm intrigued by a pet observation that's been swirling and coalescing in my little head lately: namely, the internet - an instant platform for all our own little opinions and soapboxes - has made us all think we're important. Way too important, actually. The digital world has given us our proverbial "15 minutes of fame" - except, when everyone have a loud opinion, perversely none count, and the soapbox isn't 15 minutes, but forever. It used to be that you knew your relative importance in the world - possibly you shared your opinion with friends, family, some co-workers (probably not), you might have been a big fish in your own teeny weeny pond, and indeed, some managed to develop extraordinary egos just on that alone. But on the whole there was a small audience and you knew you weren't all that important. For better or worse, people believed in authority and respected it. But now, with a built in "audience" (x number of facebook/twitter "friends"!) you start to believe in your own importance. You imagine that your audience gives a rat's patooty about what you think, and all of a sudden that ego that your parents worked so hard to quelch, train, and curb, has been given a venue to run wild. People are commenting on every article being published; they have to share their opinions, because in their mind, it's important that other people hear them. They are sharing their music lists, their favorite entertainment sources, their political advice - all of their proverbial intellectual DNA. Somehow, people are starting to believe that their <fill in the blank> is important. Drinking their own Kool-Aid. The result of all this can be seen with the furor over the Wikileaks scandal. The point is not whether you agree this is a good thing or not, but what's interesting to me is that we've moved as a society to a point where everyone feels they have a "right" to know everything. Which is a direct result of the move towards a seemingly egalitarian society, because everyone has a say (dammit!) and an audience, inflating their sense of importance. Just another example of how the digital world is impacting on our "real" society and human psychology. Entitled might be the best word of all. What's going to happen as we increasingly all feel so important? => Combined with increasing personalization, and how spoiled we are getting from getting everything delivered immediately, I'm predicting a world of individual narcissists all operating on their own little self regulated "islands". Which raises all sorts of interesting thought "vectors"...mostly around individual serving sized food right now (I'm hungry). But also around the challenges brands and products (two different things) will have in reaching people, and influencing them; we are truly moving from a "push" marketing model to an engagement one, and the companies that don't understand how to be invited and embed themselves in consumers' lives will fail. Seamless operating integration between various technologies (hardware, connectivity, content) will be imperative to ensure that consumers keep you permanently in their lives. And then partnering with synergistic content, to deliver "package" experiences to consumers receptive to your product/service. I definitely think the era of the stand alone brand is ending. But ironically, all this partnering and invisible web weaving will reduce your actual choices. Which is why I previously said "seemingly" egalitarian. But you won't know it, because you'll be feeling very important.

November 25, 2010/
Technology - particularly the Internet - was hailed as "the great leveler" in the early days, and indeed it many ways it has been. But I was struck by a comment on someone's post today, that both of his grandchildren - 4½ and 7½ - were getting iPads in their xmas stockings. "Really?" I thought. Those things are not cheap, and I don't believe childproof. But what struck me wasn't the obvious display of disposable income (shocking to my thoroughly calvinist upbringing lol - still working on that), but that those kids are being handed - handed- the future keys to success: technical aptitude. And what that means is increasingly society will be delineated by the "haves" and "have nots", since the kids in the "haves" group will have such a clear, relevant advantage. Now I'm not a social crusader. I get that "life isn't fair" and that there have always been inequities between the rich and poor, with all the associated privileges, be it access to better food, medicine, investment opportunities, recreation, etc. But it just seems that there's never been something with quite as much power to create so much disparity. The kids with early access and education using it will thrive in the future, the rest will not. We need to make sure that the kids in the "have not" group have at least a chance of success in the future where technical savvy is a requirement. Moral obligations aside (I'm not a fan of using morals to make an argument), but from a pragmatic perspective: among the ranks of those underprivileged kids could be the next brilliant programmer, leader, designer who makes life better for us all. I'm sure all of this has been dicussed and anticipated many times, one of the results being the "One laptop per child" program. But we need to ensure that in the US as well, we provide a system that supports the training and development tools to all the kids in our country. How else are we as a nation going to stay competitive on a global basis?

November 21, 2010/
Speed Racer didn't mind a fast pace
Technology – and the "rapid changes" everyone is talking about – is being hailed as a disruptive force. Most recently Mark Zuckerberg used the term to describe the future business landscape, and how Facebook (or rather, erm, "social networking") was at the forefront of the next generation of businesses. But there are two levels of where "disruption" is happening: not only at the business level, but also at the consumer. I'm going to stick to consumers in this discussion, snce I'm constantly hearing about people adapting to the "rate of change", or rather, the (perceived) difficulties this is bringing. To the average person technology has brought neat things to their lives at a dizzying rate, such as the ability to chat 24 hours a day with "friends", communicate instantly in a few different ways, and rendered getting lost obsolete. It's brought geographically disperse people with niche interests together (You knit clothes for your pet goat?? Me too!), brought us exotic food all year long, extended our lives, and for the most part - kept us healthy. The world has become infinitely smaller.  We can walk and talk and bank and read and chat and pat our heads while rubbing our tummies and drinking our coffee to go... But it's also (among other things) made us work around the clock (well, in the US anyway), and created whole new areas of interaction etiquete that is as of yet, still being defined. And don't get me started on online dating. I suppose to many people it does indeed feel like it is moving too rapidly (with the resulting frankensteinish stories on the news, today it's "PASTOR SAYS FACEBOOK IS THE GATEWAY TO SIN!!! - crikey), but I keep returning to my core assertion, though, which is less flamboyantly sexy than many other who are predicting all sorts of new societies and seismic level cultural shifts as a result: technology only enables and enhances what we already do. So while I don't subscribe to the dystopian future where our computer overlords rule us through our dependency on them, I also don't believe that some huge shift in basic humanity is going to happen as a result. I see one of two potential paths. Either:
  1. The impact of perceived rapid changes in culture will create a pendulum swing back to the uber conservative, as people retreat to comfort zones; I mean a serious Luddite movement, complete with agricultural faith-based communities and prairie dresses (god help, and excuse that pun). Rejection of modern life in full flower.      ...or...
  2. People will embrace technological changes as they become an increasingly invisible driver of their every day experiences, not forcing any cataclysmic reaction whatsoever. And in a generation or so, the "fast pace" (ubiquitous, instant connectivity) will be all they've ever known - eliminating the desire to "return to a simpler life"
My guess is some will go one way, some others. There's never one recipe for all personalities. Those who crave routine, tradition, and fear change will retreat. The others will continues to embrace the double edged benefits of our brave new world. You can't force people to accept new technology though, or the changes to their lives that will be associated with it, unless they want it. I'm a true believer in you can lead the horse to water, so to speak, but you can't make it drink....if the technology that's introduced is not adopted, it will fail,  regulating the "speed" of change naturally. It can't be forced on the unwilling. People are flocking to smart phones because it speaks to a basic human need to communicate, and increasingly, instantly. While I'm on a roll, though, I'm actually going to challenge the entire assumption: that change is happening "so rapidly". I think the major shifts have already emerged:
  • Social networks becoming the personal authorities (requiring brands to figure out how to communicate and relate, vs message "to")
  • Ubiquitous/instant communication (which will require cross- and trans platform technologies / infrastructure)
  • Personalized information (requiring good data and effective predictive algorythms) on demand
Businesses are incrementally improving on all of these (it's still in infancy), and figuring out how to seamlessly integrate all these things, how to gather, track and correlate data properly to best "serve" the customer (maximize profit), but I don't believe there will be any great "leaps" above and beyond these; no major paradigm shifts that leave these concepts in the dust...and that's because these are speaking to - at a DNA level - the most basic human needs: affiliation with a group <love>, and the powerful human ego. So disruptive? For the business forced to figure out how to compete, and survive in an era of decreasing product life cycles, definitely.   But to the consumer, who is ultimately holding the reigns, it only currently feels so because it's still all so disjointed - and visible - and confusing. As it all starts to work better and becomes more invisible and seamless, not so much. So the future money will be earned by the companies that can help  make the experience as close to "breathing" as possible - ideally consumers won't even notice it's there,  they'll just have the experience they want. So that great human revolution won't be necessary; we'll all be too busy catering to our egos: chatting, opining,  connecting, and - *sigh* - blogging.
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